Extended Floor Warranty
Protecting you for the life of your floor
Customer Satisfaction Guarantee
At Floor Maintenance Group, we focus on the continuous care of an interior environment, keeping it attractive and productive while extending its life. This extension of product life makes an environment truly sustainable, providing both economic and environmental benefits. That’s why, with confidence, we offer our customers a 100% Customer Satisfaction Guarantee – if you are not 100% satisfied with the maintenance of your floor covering, we will come back and clean the unsatisfactory area again.
Lifetime Installation Warranty
Continental Office Floors warrants the installation of all product for a period of one year. When FMG’s Interior Vitalization services are contracted at the time of installation, and as long as we continue to provide maintenance services, our Continuous Care Extended Warranty covers installation services* for the life of your floor. This covers the labor required to provide repairs such as bubbles, seam repairs, carpet re-stretch (if installed over pad), and base or transition repairs.
To protect your investment, it’s important to implement an ongoing maintenance program while your flooring is new. We’ll work with you to tailor a program from a variety of services, from our Flexible Service Program to our Frequency Based Program. All options are available under the warranty. There is no initial charge. The only requirement is a commitment to the roll out phase for the first 24 months. We will help you select the best service program to meet your facility’s needs.
*See manufacturer’s warranty for all product related issues.